1. Submit a request

By email or contact form. Include all relevant info and be as specific as possible.

2. Receive return authorization

Receive a return material authorization (RMA) form and, if applicable, a prepaid shipping label.

3. Ship it back

Include the RMA form with the product and ship it at your earliest convenience.

4. Receive replacement

Once the product is received, your replacement or refund will be processed within 48 hours.