TL;DR — We try our best to make sure our products are free of defects. But when defects do happen, we will try to make it right.
Remedy for warranty shall include one of the following:
Where the complete product is returned to MGI
MGI will repair or replace, at its sole discretion, any component that has been found to be defective by the manufacturer, and is within the warranty period, provided that the complete product is shipped with factory authorization, freight prepaid, to the nearest MGI factory outlet or authorized service facility. Upon completion of warranty repairs, MGI, or its authorized service center will return the product freight prepaid, using Standard Ground delivery service as selected by MGI.
Where the product remains installed in the automobile, and where one or more components are determined to be faulty
Where any component is determined by MGI to be faulty within the warranty period, and where such a component is provided for under the terms of warranty, the replacement component will be shipped freight prepaid, (component pre-billed to the client) using Standard Ground delivery services as selected by MGI.
Any faulty or damaged component that has been replaced under the terms of warranty, must be returned to MGI within 15 days, freight prepaid, in order to validate the warranty. MGI will evaluate and will either approve or deny the warranty claim, and will credit the client’s payment method according to MGI’s ruling. Some exceptions may apply.
Where any warranty component is requested by the recipient with delivery service other than Standard Ground, the product will be shipped freight collect only.