Product Warranty - MGI SpeedWare

TL;DR — We try our best to make sure our products are free of defects. But when defects do happen, we will try to make it right.

MGI warrants each of its products to be free from defects in materials or workmanship when operated under normal working conditions and in accordance with manufacturer’s installation and operating instructions, for a period of twelve months from the date of purchase. This warranty shall be in lieu of any other warranty expressed or implied, including but not limited to any implied warranty of merchant ability or fitness for a particular purpose.

MGI shall not be responsible for removal, installation, or any other incidental or consequential damages arising from, or caused by the use of any of its products

MGI’s liability under this warranty shall be solely limited to the replacement or repair of its defective product within the warranty period and within North America, and shall not be liable under any circumstances for any damages including but not limited to personal injury or labor costs. Under no circumstances will MGI be responsible for any repairs made by anyone other than the factory or authorized repair depot, unless such repairs have been authorized in writing by MGI.

Remedy for warranty shall include one of the following:

Where the complete product is returned to MGI

MGI will repair or replace, at its sole discretion, any component that has been found to be defective by the manufacturer, and is within the warranty period, provided that the complete product is shipped with factory authorization, freight prepaid, to the nearest MGI factory outlet or authorized service facility. Upon completion of warranty repairs, MGI, or its authorized service center will return the product freight prepaid, using Standard Ground delivery service as selected by MGI.

Where the product remains installed in the automobile, and where one or more components are determined to be faulty

Where any component is determined by MGI to be faulty within the warranty period, and where such a component is provided for under the terms of warranty, the replacement component will be shipped freight prepaid, (component pre-billed to the client) using Standard Ground delivery services as selected by MGI.

Any faulty or damaged component that has been replaced under the terms of warranty, must be returned to MGI within 15 days, freight prepaid, in order to validate the warranty. MGI will evaluate and will either approve or deny the warranty claim, and will credit the client’s payment method according to MGI’s ruling. Some exceptions may apply.

Where any warranty component is requested by the recipient with delivery service other than Standard Ground, the product will be shipped freight collect only.